Person-Centred Specialist NDIS Support Coordination
Your Trusted NDIS Support Coordinators Across Australia
Support coordination is an NDIS funded service designed to help individuals understand and use their NDIS plan effectively. Support coordinators guide participants in accessing community, mainstream, and government services that align with their goals and lifestyle.
Support coordinators also help participants navigate their NDIS plan, connect with reliable service providers, and build the skills and confidence needed to manage their supports independently over time.
NDIS Disability Support Coordination Services
- Support Coordination
Expert assistance in understanding and implementing your NDIS plan, connecting you with the right providers and supports.
- Plan Management
Professional management of your NDIS funding, handling all financial aspects while giving you choice and control.
- Recovery Coaching
specialised support for mental health recovery, helping you build skills and achieve your personal goals.
- Specialist Support Coordination
Advanced coordination for complex needs, providing high-level support and crisis management.
- Capacity Building
Empowering you to build skills and independence in managing your NDIS plan and daily life.
- Community Integration
Supporting you to connect with your community and access mainstream services effectively.
NDIS Accommodation & Living Supports
We provide a range of NDIS-funded accommodation and living supports designed to give you the comfort, safety, and independence you deserve.
Supported Independent Living (SIL)
Our SIL services help you live more independently while receiving the day-to-day support you need. From daily tasks to personal care, we ensure you have the right balance of freedom and assistance in a supportive environment.
Specialist Disability Accommodation (SDA)
If you need a temporary living arrangement while waiting for long-term housing or modifications, our MTA services give you a stable and supportive home for up to 90 days, ensuring continuity of care and peace of mind.
Short-Term Accommodation (STA)
Whether it’s for respite care, trying a new living arrangement, or short-term support, our STA services provide a safe and comfortable place for you to stay while your regular carers take a break or until you transition to longer-term living.
Frequently Asked Questions About Personal Care Services
Do participants get funded for Support Coordination every year?
Support Coordination funding is determined by the NDIS based on your individual needs and circumstances. Not all participants receive Support Coordination funding, and the amount can vary from plan to plan. During your plan review, your need for Support Coordination will be reassessed. If you’ve made significant progress toward your goals and developed skills to manage your plan independently, your funding for Support Coordination might be reduced or removed in subsequent plans.
How many hours of Support Coordination do people typically get funded for?
The number of Support Coordination hours funded varies widely depending on individual circumstances. Typically, participants might receive between 20 and 100 hours per year, but those with complex needs or in crisis situations may receive more. Your Support Coordinator will help you use your allocated hours efficiently throughout your plan period, with more intensive support often needed at the beginning of a new plan and during significant life transitions.
Can organisations provide both Support Coordination and other direct NDIS supports?
Yes, organisations can provide both Support Coordination and other direct supports, but there are strict guidelines to manage potential conflicts of interest. At Ambition Health Group, we have robust policies in place to ensure that our Support Coordinators provide unbiased advice and respect your right to choose your providers freely. We will always present you with multiple options for service providers and respect your choice, whether or not it includes our own services.
What qualifications do Support Coordinators need?
While there is no mandatory qualification for Support Coordinators, most have relevant qualifications in disability, social work, community services, or allied health. At Ambition Health Group, our Support Coordinators have a minimum of a Certificate IV in Disability or equivalent, plus extensive experience in the disability sector. Our Specialist Support Coordinators have additional qualifications such as social work, occupational therapy, or psychology degrees, along with specialised experience working with complex needs.
How do Support Coordinators help you in an emergency?
In emergency situations, your Support Coordinator can help by quickly connecting you with appropriate crisis services, temporarily adjusting your supports to address the situation, and liaising with the NDIS for emergency funding if needed. At Ambition Health Group, we provide our clients with emergency contact details and have protocols in place to respond promptly to urgent situations. We also work with you to develop crisis plans in advance, so everyone knows what to do if an emergency occurs.
How do I change my Support Coordinator?
You have the right to change your Support Coordinator at any time. To switch to Ambition Health Group, simply contact us and we’ll guide you through the process. This typically involves ending your service agreement with your current provider (usually requiring 2-4 weeks’ notice) and setting up a new agreement with us. We’ll help you ensure a smooth transition, including obtaining necessary information from your previous coordinator and establishing relationships with your existing service providers.