Quality In-Home Care Services in Australia

To be eligible, you must:

• Be 65 years or older (50+ for Aboriginal and Torres Strait Islander people).
• Need assistance with daily tasks such as personal care, meal preparation, or household chores.
• Be an Australian citizen or permanent resident.

To apply, you need to contact My Aged Care, where you’ll undergo an assessment to determine your care needs. If eligible, you’ll be placed in a waiting list for a Home Care Package based on the level of care you require.

The services provided depend on your care needs and the Home Care Package level you are assigned. Common services include:

• Personal care (bathing, dressing)
• Household assistance (cleaning, meal preparation)
• Nursing care (medication management, wound care)
• Social support and companionship
• Transport assistance

Home Care Packages are partially funded by the Australian government. Depending on your financial situation, you may need to pay a contribution towards the cost, which is determined through an income-tested fee.

Yes, you have the right to choose your Home Care Package provider. If you are eligible for a Home Care Package, you can select a provider like Ambition Health Group to deliver the services that meet your needs.

• Home Care Packages are government-funded and provide a structured plan with a variety of care options based on your level of need.
• Home Care Services refer to private care services where you directly pay for care, often used for those not eligible for a Home Care Package or needing extra services beyond their package.

Yes, you can switch Home Care Package providers at any time if you’re not satisfied with the services you’re receiving. You just need to inform your current provider and choose a new one, like Ambition Health Group, to ensure a smooth transition.

After your assessment by My Aged Care, it can take anywhere from a few weeks to several months to receive your Home Care Package depending on the level of care needed and availability in your area.

Yes, Home Care Packages can be used to fund specialised services such as nursing care, rehabilitation, and even assistive technology or home modifications. The package can be adjusted based on your unique needs.

If your current Home Care Package doesn’t provide enough funding, you can request a review of your package. Additional services may also be funded through private payments or other government assistance programs.

Your Home Care Package is reviewed annually, or more often if your care needs change. During a review, your provider will assess if your current services are meeting your needs or if changes are required to improve your care plan.

If you’re eligible for both the NDIS and a Home Care Package, you can use NDIS funding for disability-specific services and Home Care Package funding for aged care needs like personal care or domestic assistance. Both funding sources can work together to provide comprehensive care.

In some cases, family members can be paid to provide care under a Home Care Package, but this is generally only approved if there are no other suitable care providers available. Ambition Health Group can help explore your options if you are considering family care.