Home Care Package Level 2 – Your Care, Your Way

In case of an emergency, immediately contact emergency services by dialing 000 for urgent medical or safety issues. You can also reach out to your home care provider, as they may have an after-hours support service that can assist with non-urgent emergencies.

Most home care providers offer after-hours emergency support for urgent situations. It’s essential to check with your provider to understand their emergency protocols and available support outside regular working hours.

While Level 2 Home Care Packages focus on routine assistance, some providers may offer emergency care services for sudden health concerns, such as visits from a nurse or other healthcare professionals. However, emergencies requiring urgent medical intervention should be handled by emergency services.

If your assigned carer is unavailable due to an emergency, your home care provider will typically arrange for a replacement carer to continue delivering your services. Providers should have contingency plans in place to ensure minimal disruption to your care.

In the event of an emergency that significantly changes your care needs, your care plan can be adjusted quickly. Contact your provider immediately, and they will help you re-assess and adapt your care plan to accommodate any new urgent needs.

The government provides a daily subsidy of $51.54 for a Level 2 Home Care Package. Depending on your income, you may also be required to contribute an income-tested care fee. Your provider will give you a clear breakdown of costs.

To apply for a Level 2 Home Care Package, you must first undergo an aged care assessment through My Aged Care. Once approved, you can choose a provider and develop a care plan tailored to your needs.

Your care plan will be reviewed regularly to ensure it continues to meet your changing needs. You can work with your provider to update your plan whenever necessary.

Yes, Level 2 Home Care Packages can include access to allied health services such as physiotherapy, podiatry, and nursing care to help with your overall health and well-being.

Your care plan is flexible and can be adjusted to meet your changing needs. If your condition changes, your provider can increase the level of care or add services to ensure you continue to receive the appropriate support.

No, Level 2 Home Care Packages are specifically for home care services, not residential care. However, if your needs change, you may be eligible for higher-level packages or residential aged care options.