Home Care Package Level 4 – High-Level Care, Right at Home

Yes, you can change your home care provider at any time. If you are not satisfied with the services or if your needs change, you can request a new provider. Make sure to discuss your reasons with your current provider to ensure a smooth transition.

Your care plan will typically be reviewed annually. However, if your health or care needs change, your plan can be reviewed more frequently. It’s important to regularly communicate with your provider to ensure the care you receive aligns with your current needs.

The Australian Government provides a daily subsidy of $112.18 for Level 3 care. However, depending on your income, you may also be required to pay an income-tested care fee, which is determined by My Aged Care.

If your care needs increase, you can request a re-assessment through My Aged Care. Depending on the results, you may be eligible for a higher-level package, such as residential care or a more comprehensive home care package.

If you run out of funding before the year is up, you can discuss options with your care provider. They may be able to help manage the remaining funds or assist with accessing additional services. However, if your needs change, additional funds may be required, and you may need to contribute toward the costs.

Level 4 Home Care Packages are not designed for emergency care. For urgent medical situations, you must contact emergency services (000) or visit a hospital. However, your home care provider can arrange ongoing support and care once the immediate emergency is resolved.

If you require more personal care services than what’s included in your Level 4 package, talk to your care provider about adding extra support. Additional services may be available through private arrangements or an increased contribution from you.

Your home care provider will give you regular updates and statements about how your Level 4 funding is being used. You should receive clear, detailed information about the allocation of funds to ensure you’re getting the support you need.

Yes, if there are additional services you require outside of your Level 4 Home Care Package, you can discuss them with your provider. Depending on your needs, you may be able to pay privately for services not covered under the package, such as specialized therapies or additional social activities.