In-Depth Industry Expertise & Commitment to Safety
Quality and safety are not negotiables at Ambition Health Group; they are not merely priorities. We maintain the highest standards by thoroughly screening and verifying applicants, all under the direction of a leadership team with a thorough understanding of recruitment and healthcare. We ensure that participants receive the attention and services required to reach their objectives by cultivating a culture of trust and support based on our first-hand industry expertise.
Quality & Safety
Governance & Clinical Structure
Ambition Health Group’s reliable governance framework and clinical supervision guarantee the highest administrative standards of care.
With the help of two important national committees, the Ambition Leadership Team (ALT) supervises our dedication to quality and safety:
- Assurance & Risk Committee: Dedicated to compliance, risk management, and service quality. This committee manages incidents, evaluates internal controls, identifies and analyses risks, and promotes continuous development.
- Clinical Management Committee: Committed to providing safe, effective treatment. The duties include monitoring customer safety and feedback, controlling clinical risks, examining quality issues, spearheading important safety and improvement initiatives, and guaranteeing adherence to industry standards.
Advisory Bodies for Aged Care
We at Ambition Health Group are dedicated to improving our aged care support services daily. We have two specialised advisory committees that are committed to improving service delivery and the customer experience to guarantee the best possible care:
- Client Experience Advisory Panel: The goal of the Consumer Advisory Body is to gather feedback from clients about the quality, operations, and potential improvements of services. Their views inform future strategies to enhance the complete experience of caring for older people.
- Excellence in Care Advisory Board: The Quality Care Advisory Body works to uphold high standards in aged care by evaluating clinical results, reportable incidents, feedback, staffing, and organisational changes to deliver the best service possible.
Are you interested in becoming a customer service agent? Email us or phone a manager to know more.
Providing High-Quality Care To Plan-Managed Participants
Registered NDIS Provider
The National Disability Insurance Agency (NDIA) has formally authorised Ambition Health Group as a licensed NDIS provider to offer excellent support to plan-managed participants. We pledge to provide dependable, person-centred assistance that gives participants the confidence they need to accomplish their objectives. This indicates that the National Disability Insurance Agency (NDIA) has permitted us to assist participants managed under plans.
As registered providers, we are required to adhere to the NDIS Code of Conduct and Practice Standards. By upholding the highest standards of care and professionalism in all facets of assistance, these standards guarantee that all services are provided with quality, safety, and ethical responsibility.
Supporting You At Every Stage
Qualifications, Verification, and Screening
All support workers must complete our stringent sign-up and verification process before being authorised to offer assistance. This guarantees they have no criminal history and are qualified to provide high-quality treatment. The screening process is thorough and includes:
1
Identity verification
2
National Criminal History Record Check
3
NDIS Worker Screening Check
4
Working With Children Check (WWCC) or equivalent
5
State-specific checks or screenings
Which Programs Are Covered by Our Australian SIL Accommodation?
Our all-inclusive programs enable participants to live satisfying lives by supporting all facets of independent living.
Development of Life Skills
Assisting people in developing their self-confidence in performing everyday duties like grocery shopping, cooking, cleaning, and other crucial domestic chores.
Social Competencies
Engaging in activities that provide a sense of community, meaningful connections, and increased social confidence.
Management of Finances
Offering advice on banking, personal finance management, and budgeting to promote financial independence.
Registered Provider for the NDIS
As a certified NDIS provider, we firmly commit to person-centred care and completely comply with all NDIS criteria. This indicates that we closely follow the NDIS Practice Standards and Code of Conduct, guaranteeing that all services are provided in a safe, moral, and professional way.
Know About Our SupportScreening of Support Workers
We go above and beyond industry norms to ensure that our support staff members have the appropriate training, expertise, and experience. Our stringent hiring and screening procedure adheres to best-practice guidelines, guaranteeing that participants receive secure, superior care, support, and therapy.
Connect with usClear Communication with Clients
At Ambition Health Group, we value patient privacy while upholding openness in our treatment procedures. We speak with clients directly if an incident affects their support, maintaining open lines of contact while protecting their privacy.
Please do not hesitate to contact us if you would like to offer any comments, no matter how minor, or have any queries concerning our incident monitoring and response system. We are always willing to discuss and enhance our procedures to serve you better.
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