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What is NDIS Plan Management?
NDIS Plan Management is a financial intermediary service that helps NDIS participants manage their funding. As your plan manager, Ambition Health Group handles all the financial aspects of your NDIS plan, including processing invoices, paying providers, tracking your budget, and providing regular financial statements.
Plan management gives you the flexibility to choose both registered and non-registered NDIS providers while removing the administrative burden of managing your own funds.
Key benefits of plan management include:
- Freedom to choose any provider, including non-NDIS registered ones
- No need to pay providers upfront or claim reimbursements
- Expert budget management and financial reporting
- Support navigating the NDIS system and processes
Best of all, plan management is funded by the NDIS at no cost to you, making it an accessible option for all participants.
Who Can Benefit from Our NDIS Plan Management?
Our plan management services are designed to support all NDIS participants in Melbourne.
New NDIS Participants
If you’re new to the NDIS, our team can help you navigate the system and make the most of your funding from day one.
“As a new NDIS participant, I was overwhelmed until Ambition Health Group stepped in. Their guidance made everything clear and simple.” – Michael R., HawthornParents & Carers
We help parents and carers reduce administrative burden so you can focus on supporting your loved one’s needs and goals.
“Managing my daughter’s NDIS plan used to take hours each week. Now Ambition Health handles everything, giving me back precious family time.” – Jennifer T., BrightonSelf-Managing Participants
If you’re currently self-managing but finding it time-consuming, we can take over the financial admin while you maintain choice and control.
“Switching from self-management to Ambition Health was the best decision. I still choose my providers but don’t deal with any paperwork.” – David L., FootscrayNDIA-Managed Participants
If you’re currently NDIA-managed but want more provider choice, switching to plan management opens up more options.
“Being NDIA-managed limited my therapy options. With Ambition Health, I can now use any provider I choose.” – Emma S., NorthcoteBusy Professionals
If you have a busy lifestyle, our plan management services save you time by handling all financial aspects of your NDIS plan.
“Between work and family, I don’t have time to manage NDIS admin. Ambition Health’s efficient service is exactly what I needed.” – Rebecca M., South YarraSupported Independent Living
We work with participants in SIL arrangements to ensure your core supports are managed effectively alongside your other funding.
“Ambition Health coordinates seamlessly with my SIL provider, making sure all my supports work together perfectly.” – Thomas K., WerribeeHow Can an NDIS Plan Manager Help Me?
Discover how our expert plan managers can support your NDIS journey and maximize your funding.
Financial Management
We handle all financial aspects including invoice processing, provider payments, and budget tracking, ensuring your funding is managed effectively.
Compliance Support
We ensure all payments and services comply with NDIS guidelines, protecting your funding and maintaining proper documentation.
Budget Optimization
We help you make informed decisions about your funding allocation and track spending to maximize your NDIS plan benefits.
Provider Network Access
Connect with both registered and non-registered NDIS providers, expanding your choices for support services.
Dedicated Support
Get personalized assistance from our experienced team who understand your unique needs and goals.
Regular Reporting
Receive clear, detailed reports on your spending and available funds, helping you make informed decisions.
How To Manage NDIS Funded Support
Learn the essential steps to effectively manage your NDIS funding and supports.
Plan Your Support Schedule
- Identify your support needs
- Create a weekly schedule
- Book regular appointments
Track Your Budget
- Monitor spending categories
- Review monthly statements
- Plan for future expenses
Coordinate Providers
- Choose suitable providers
- Maintain service agreements
- Review service quality
Understanding NDIS Management Options
Compare the different ways to manage your NDIS funding and see why plan management offers the best of both worlds.
| Features | Self-Managed |
Plan-Managed (Our Service) |
NDIA-Managed |
|---|---|---|---|
| Choice of providers | Any provider | Any provider | Registered only |
| Administrative burden | High | None | None |
| Pay providers directly | You pay upfront | We pay providers | NDIA pays |
| Budget tracking | Manual tracking | Detailed reports | Basic portal |
| Support with NDIS | None | Dedicated support | Limited |
| Cost to participant | Free | NDIS funded | Free |
Plan management combines the best aspects of self-management and NDIA-management, giving you both freedom and support.
Benefits of Having NDIS-Registered Plan Managers
Discover why choosing a registered plan manager can enhance your NDIS experience.
Quality Assurance
Registered plan managers meet strict NDIS quality and safeguarding requirements, ensuring high-quality service delivery.
Secure Financial Management
Your funds are managed securely with proper systems and processes in place to protect your interests.
Professional Support
Access to trained professionals who understand NDIS requirements and can provide expert guidance.
Why Choose Us for NDIS Plan Management?
Ambition Health Group is Melbourne’s trusted NDIS plan management provider, offering personalized service and expert financial management.
Melbourne-Based Team
Our local team understands Melbourne’s NDIS landscape and can provide face-to-face support when needed.
NDIS Registered Provider
We meet all NDIS quality and safeguarding requirements, ensuring the highest standards of service.
Dedicated Support
Each participant is assigned a dedicated plan manager who provides personalized support throughout your NDIS journey.
Fast Payment Processing
We process provider invoices within 3-5 business days, ensuring your service providers are paid promptly.
User-Friendly Portal
Access your NDIS plan details, track spending, and view statements through our easy-to-use online portal.
Transparent Reporting
Receive regular, easy-to-understand financial statements that help you track your NDIS budget effectively.
“Ambition Health Group has transformed how I manage my NDIS funding. Their Melbourne team is incredibly responsive and knowledgeable. I no longer worry about invoices or keeping track of my budget – they handle everything professionally while giving me complete visibility through their portal. Highly recommend to any NDIS participant in Melbourne!”
Sarah Thompson NDIS Participant, Melbourne Eastern SuburbsOur NDIS Plan Management Process
We’ve designed a simple, transparent process to help you get the most from your NDIS funding.
1
Initial Consultation
We meet to understand your needs, explain our services, and collect necessary information to set up your account.
2
Account Setup
We register as your plan manager with the NDIS and set up your personalized online portal for tracking expenses.
3
Provider Management
We process invoices from your service providers, ensuring timely payments and accurate record-keeping.
4
Ongoing Support
We provide regular financial statements, budget tracking, and continuous support throughout your NDIS plan.
NDIS Plan Management Rules and Guidelines
Understanding the key rules and guidelines that govern NDIS plan management.
Core Rules and Requirements
Provider Registration
Plan managers must be registered with the NDIS Quality and Safeguards Commission
Payment Timeframes
Claims must be submitted within agreed timeframes and supported by valid documentation
Service Agreements
Written agreements must be in place between participants and their plan manager
Operational Guidelines
Financial Management
Maintain separate accounts for NDIS funds and provide regular financial reports
Record Keeping
Maintain detailed records of all transactions and support documentation
Quality Standards
Comply with NDIS Practice Standards and Quality Indicators
Can I Change My Current NDIS Plan Manager?
Yes, you can switch plan managers at any time. Here’s what you need to know about the process.
1
Notify Your Current Plan Manager
Inform your current plan manager of your decision to switch. They will help ensure a smooth transition.
2
Choose Your New Plan Manager
Select a registered plan manager who better meets your needs and preferences.
3
Complete New Service Agreement
Sign a service agreement with your new plan manager to formalize the arrangement.
4
Update NDIS Portal
Your new plan manager will help update your details in the NDIS portal.
Important Note:
There’s no cost or penalty for changing plan managers. The transition can usually be completed within 1-2 weeks.
Frequently Asked Questions
Find answers to common questions about NDIS plan management in Melbourne.
Yes, plan management is funded by the NDIS at no cost to participants. The NDIS includes a separate budget category for plan management in your plan, which doesn’t affect your other funding.
This means you can access all the benefits of plan management without any out-of-pocket expenses.
Switching to Ambition Health Group is simple:
- Contact us to express your interest in switching
- We’ll guide you through completing a service agreement
- We’ll notify the NDIS of the change
- We’ll coordinate with your current plan manager for a smooth transition
Yes, one of the key benefits of plan management is the ability to use both registered and non-registered NDIS providers. This gives you a wider range of choices for your supports and services, often at
competitive rates. Non-registered providers still need to meet quality and service standards, and we can help you ensure they’re suitable for your needs.
At Ambition Health Group, we process provider invoices within 3-5 business days of receipt. This ensures your service providers are paid promptly, maintaining good relationships and continuous service. Our
efficient processing system means you never have to worry about late payments or following up with providers.
Yes, as a Melbourne-based NDIS plan management provider, we offer in-person support when needed. While most of our services can be provided remotely for your convenience, we understand that some participants
prefer face-to-face meetings, especially during the initial setup phase. Our local team is available to meet at our office or at a location convenient for you within the Melbourne metropolitan area.
We provide multiple ways to track your NDIS budget:
- Access to our user-friendly online portal where you can view real-time spending and remaining balances
- Monthly statements sent directly to you showing all transactions and category balances
- Quarterly budget reviews with your dedicated plan manager
- Spending alerts when categories reach 70% and 90% of allocated funds
Our Service Areas in Melbourne
We provide NDIS plan management services throughout Melbourne and surrounding suburbs.
We serve patients throughout Melbourne with a service radius of approximately 50km from the CBD. Our nurses are strategically located across the city to ensure prompt response times.
For areas outside our standard service radius, please contact us to discuss your specific needs. We may be able to accommodate special arrangements.
Areas We Serve
Melbourne CBD and Inner Suburbs
We provide comprehensive coverage throughout Melbourne’s CBD and inner suburbs, including South Yarra, Richmond, Fitzroy, Carlton, St Kilda, and more.
Check if we service your areaGet Immediate Support
Contact us today to discuss your NDIS plan management needs. Our team is ready to provide personalized support for you and your loved ones.
Call Us
Email Us
Visit Our Office
Office 4 / Level 1 / 277 Heaths Rd, Werribee Vic 3030
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