Our Disability and Mental Health Services

Comprehensive support tailored to your unique needs, delivered by experienced professionals who understand the complexities of mental health and disability.

Mental Health Support

Specialized support for individuals experiencing anxiety, depression, PTSD, and other mental health conditions.

  • Counseling and therapy sessions
  • Crisis intervention support
  • Mental health recovery programs

Disability Support Services

Comprehensive assistance for individuals with physical, intellectual, and developmental disabilities.

  • Personal care and daily living support
  • Mobility and accessibility assistance
  • Skill development programs

Community Participation

Support to engage with your community and build meaningful social connections and relationships.

  • Social group activities and outings
  • Community access support
  • Recreational and leisure programs

In-Home Support

Personalized assistance in the comfort of your own home to maintain independence and quality of life.

  • Personal care and hygiene assistance
  • Household management support
  • Medication management

Support Coordination

Expert guidance to navigate the NDIS and connect with the right services for your individual needs.

  • NDIS plan implementation
  • Service provider coordination
  • Regular plan reviews and adjustments

Capacity Building

Develop skills and confidence to increase independence and achieve your personal goals.

  • Life skills development
  • Employment preparation
  • Independent living training

Understanding Disability & Mental Health Support

Comprehensive information to help you understand psychosocial disability and the support options available.

Psychosocial disability refers to the disability that may arise from mental health conditions. It affects a person’s ability to participate fully in life due to the combined impact of impairments, activity limitations, and participation restrictions. Unlike physical disabilities, psychosocial disabilities may be episodic and fluctuate in severity over time.

The term recognizes that the disability stems from the interaction between a person with a mental health condition and the social barriers they encounter, rather than from the condition itself.

Mental health conditions encompass a wide range of disorders that affect mood, thinking, and behavior. Common conditions include:
  • Anxiety disorders (generalized anxiety, social anxiety, panic disorder)
  • Mood disorders (depression, bipolar disorder)
  • Psychotic disorders (schizophrenia, schizoaffective disorder)
  • Trauma-related disorders (PTSD, acute stress disorder)
  • Eating disorders (anorexia nervosa, bulimia nervosa)
  • Personality disorders (borderline personality disorder, obsessive-compulsive personality disorder)

Multiple support pathways are available for individuals with disability and mental health conditions:
  • NDIS: Provides funding for supports and services for eligible Australians with permanent and significant disability
  • Mental Health Care Plans: Subsidized psychological services through Medicare
  • Community Mental Health Services: Local support services funded by state governments
  • Private Health Insurance: May cover certain therapies and specialist consultations
  • Non-profit Organizations: Provide various support services, often at reduced costs
  • Carer Support Services: Assistance for those caring for someone with a disability or mental health condition

Mental Health in Australia: Key Statistics

20%

of Australians experience a mental health condition in any given year

45%

of Australians will experience a mental health condition during their lifetime

4.5M

Australians have a disability, with approximately 1 in 5 having a psychosocial disability

NDIS Support & Funding

We’re an approved NDIS provider, helping you navigate the system and maximize your funding for optimal support.

NDIS Eligibility

To be eligible for the NDIS, you must:

  • Be under 65 years of age
  • Be an Australian citizen or permanent resident
  • Have a permanent and significant disability
  • Need support from a person or special equipment

How to Access Funding

To be eligible for the NDIS, you must:

  • Submit an Access Request Form to the NDIS
  • Provide evidence of your disability
  • Participate in a planning meeting
  • Receive and review your NDIS plan
  • Choose your service providers
  • Implement your plan

We can assist you throughout this process, providing guidance and support at each step.

Supported Categories

Our services are available under these NDIS categories:

  • Core Supports
  • Capacity Building
  • Daily Activities
  • Social Participation
  • Independent Living
  • Improved Health

Why Choose Us for Disability and Mental Health Services?

At Ambition Health Group, we’re committed to providing exceptional care that empowers individuals and transforms lives.

Why Choose Us for Disability and Mental Health Services

Person-Centered Approach

We place you at the center of everything we do, tailoring our services to your unique needs, preferences, and goals.

Experienced Professionals

Our team consists of qualified specialists with extensive experience in disability and mental health support services.

Quality Assurance

We maintain the highest standards of care, with comprehensive quality assurance processes and regular service reviews.

Reliable Support

Count on consistent, dependable support with flexible scheduling and responsive service coordination.

Types of Mental Health Support We Offer

Comprehensive mental health support services tailored to your individual needs and recovery journey.

Individual Counseling

One-on-one therapeutic support to address personal challenges and develop coping strategies.
  • Personalized treatment plans
  • Evidence-based therapies
  • Regular progress reviews

Group Therapy

Supportive group environments where you can connect with others facing similar challenges.
  • Peer support and learning
  • Skill-building workshops
  • Social connection opportunities

In-Home Support

Mental health support delivered in the comfort and privacy of your own home.
  • Daily living assistance
  • Medication management
  • Routine development

Crisis Support

24/7 emergency support and intervention services for mental health crises.
  • Immediate response team
  • Safety planning
  • Hospital liaison support

Community Integration

Support to engage with your community and build meaningful social connections.
  • Social activity support
  • Community access
  • Volunteer opportunities

Employment Support

Assistance with job seeking, workplace integration, and maintaining employment.
  • Career counseling
  • Job readiness training
  • Workplace advocacy

Our Expertise & Specializations

We offer specialized support services tailored to address various aspects of disability and mental health needs.

Complex Care Management

Complex Care Management

Specialized support for individuals with complex needs requiring coordinated care across multiple domains.

  • Multi-disciplinary approach
  • Coordination with healthcare providers
  • Comprehensive care planning
Behavioral Support

Behavioral Support

Evidence-based strategies to understand, prevent, and respond to behaviors of concern while promoting positive alternatives.

  • Functional behavior assessments
  • Positive behavior support plans
  • Skill-building for self-regulation
Mental Health Recovery

Mental Health Recovery

Person-centered recovery-oriented support to help individuals manage their mental health and build meaningful lives.

  • Recovery coaching
  • Wellness planning
  • Relapse prevention strategies
Social & Community Participation

Social & Community Participation

Support to engage in community activities, build relationships, and develop social skills for meaningful participation.

  • Community access support
  • Social skills development
  • Recreational activity support
Daily Living Assistance

Daily Living Assistance

Practical support with everyday activities to maintain independence and quality of life at home.

  • Personal care assistance
  • Household management
  • Meal preparation and nutrition
Capacity Building Programs

Capacity Building Programs

Structured programs to develop skills, confidence, and independence across various life domains.

  • Independent living skills
  • Employment readiness
  • Financial management skills

Our Support Process

We follow a structured yet flexible approach to ensure you receive the most appropriate and effective support for your needs.

1

Initial Consultation

We begin with a comprehensive discussion about your needs, goals, and preferences to understand how we can best support you.

“The initial consultation was so thorough. They really took the time to understand my situation and what I wanted to achieve.” – Sarah M.
2

Assessment Phase

Our qualified professionals conduct a thorough assessment to identify your strengths, challenges, and the most appropriate support strategies.

“The assessment was comprehensive but comfortable. I felt like they were really trying to understand me as a whole person.” – Michael T.
3

Support Plan Development

Together, we create a personalized support plan that outlines your goals, the services you’ll receive, and how progress will be measured.

“I was involved in every step of creating my support plan. It felt empowering to have such input into my own care.” – Rebecca L.
4

Service Implementation

We match you with the most suitable support professionals and begin delivering services according to your personalized plan.

“The support worker they matched me with understands my needs perfectly. We clicked right away, which made the whole process so much easier.” – David K.
5

Regular Reviews

We conduct ongoing reviews to ensure the support you’re receiving continues to meet your needs and adjust the plan as necessary.

“The regular check-ins have been invaluable. As my needs changed, they were quick to adapt my support plan accordingly.” – Jennifer P.

Quality Assurance & Accreditations

We maintain the highest standards of care and are committed to continuous improvement in all our services.

Certifications & Accreditations

NDIS Registered Provider

ISO 9001 Certified

Mental Health Standards

Disability Service Standards

Our Professional Standards

Qualified Staff

All our support workers hold relevant qualifications and undergo regular training.

Safety Protocols

Comprehensive safety procedures to ensure client and staff wellbeing.

Privacy & Confidentiality

Strict adherence to privacy laws and confidentiality standards.

Continuous Improvement

Regular service reviews and feedback implementation.

Client Rights & Responsibilities

Your Rights

  • To be treated with respect and dignity
  • To receive high-quality services
  • To have your privacy and confidentiality maintained
  • To be involved in decisions about your support
  • To provide feedback or make complaints
  • To access your personal information

Supported Categories

  • To treat staff with respect and courtesy
  • To provide accurate information about your needs
  • To actively participate in your support planning
  • To provide reasonable notice for appointment changes
  • To maintain a safe environment for service delivery
  • To pay agreed fees on time

Success Stories & Testimonials

Real stories from real people who have experienced positive change through our disability and mental health support services.

Emma’s Journey to Independence

Living with anxiety and depression

“Before connecting with Ambition Health Group, I struggled to leave my house due to severe anxiety and depression. My support worker, Claire, helped me develop coping strategies and gradually build confidence to engage with my community again.”

Key Outcomes:

  • Reduced anxiety symptoms by 70%
  • Now volunteers part-time at a local charity
  • Living independently with minimal support
James’s Return to Work

Physical disability following an accident

“After my accident, I thought my career was over. The team at Ambition Health Group helped me navigate the NDIS, access appropriate equipment, and develop strategies to return to work. Their holistic approach made all the difference.”

Key Outcomes:

  • Successfully returned to part-time employment
  • Improved mobility and independence
  • Advocating for workplace accessibility

What Our Clients Say

“The support I’ve received has been life-changing. My support worker truly understands my needs and has helped me gain confidence I never thought possible.”

Rebecca Wilson

Rebecca Wilson

Client since 2023

“As a parent of a child with disability, finding the right support was overwhelming. Ambition Health Group made the process simple and provided exceptional care for my son.”

Michael Thompson

Michael Thompson

Parent of client

“The mental health support I’ve received has given me tools to manage my anxiety and depression. I’m now able to participate in activities I previously avoided.”

Samantha Lee

Samantha Lee

Client since 2022

Frequently Asked Questions

Find answers to common questions about our disability and mental health support services.

Psychosocial disability refers to the disability that may arise from mental health conditions. It affects a person’s ability to participate fully in life due to the combined impact of impairments, activity limitations, and participation restrictions. Unlike physical disabilities, psychosocial disabilities may be episodic and fluctuate in severity over time.

To be eligible for the NDIS, you must be under 65 years of age, be an Australian citizen or permanent resident, and have a permanent and significant disability that affects your ability to take part in everyday activities. For psychosocial disability, you’ll need to demonstrate that your mental health condition has a significant impact on your daily functioning and is likely to be permanent. Our team can help you understand the eligibility criteria and assist with the application process. Contact us for a free eligibility assessment.

We provide support for a wide range of mental health conditions, including but not limited to:
  • Anxiety disorders
  • Depression
  • Bipolar disorder
  • Schizophrenia and other psychotic disorders
  • Post-traumatic stress disorder (PTSD)
  • Obsessive-compulsive disorder (OCD)
  • Personality disorders
  • Eating disorders
Our approach is person-centered, focusing on your individual needs rather than just your diagnosis.

Getting started is simple:
  • Contact us through our website, phone, or email to schedule an initial consultation
  • During the consultation, we’ll discuss your needs, goals, and funding options
  • We’ll develop a personalized support plan based on your requirements
  • Once you approve the plan, we’ll match you with suitable support professionals
  • Services will begin according to your agreed schedule
We aim to make the process as smooth and stress-free as possible.

If you don’t have NDIS funding, there are still several options available:
  • Mental Health Care Plan through your GP (Medicare rebates)
  • Private health insurance (if you have appropriate cover)
  • Self-funding options with flexible payment plans
  • Community health services and programs
  • State-funded disability support programs
Our team can discuss these alternatives and help you find the most suitable option for your situation.

We take a careful approach to matching support workers with clients, considering:
  • Your specific needs, preferences, and goals
  • The support worker’s qualifications, experience, and specialization
  • Personality compatibility and communication styles
  • Cultural considerations and language requirements
  • Availability and location
If you feel the match isn’t right, we’re happy to arrange an alternative support worker. Our priority is ensuring you receive support from someone you feel comfortable with.

All our support workers have:
  • Minimum Certificate III in Individual Support or equivalent
  • Mental Health First Aid certification
  • Current Working with Children Check and Police Check
  • NDIS Worker Screening clearance
  • Ongoing professional development and training
Many of our support workers also have additional qualifications in mental health, disability support, allied health, or nursing, depending on their role and specialization.

Yes, absolutely. We understand that needs can change over time, especially with mental health conditions that may fluctuate. We conduct regular reviews of your support plan, but you can request changes at any time if:
  • Your circumstances change
  • Your goals or priorities shift
  • You need more or less support in certain areas
  • You want to try different approaches or services
Simply contact your support coordinator or our office to discuss adjustments to your plan. For NDIS participants, significant changes may require a plan review with the NDIS.

We provide disability and mental health support services throughout metropolitan Melbourne and surrounding areas, including:
  • Melbourne CBD
  • Northern suburbs (Coburg, Brunswick, Preston, etc.)
  • Eastern suburbs (Box Hill, Doncaster, Ringwood, etc.)
  • Western suburbs (Footscray, Sunshine, Werribee, etc.)
  • Southern suburbs (St Kilda, Caulfield, Moorabbin, etc.)
  • Bayside areas (Brighton, Sandringham, etc.)
We also offer telehealth and virtual support options for clients in regional areas or those who prefer remote services. Please contact us to check if we service your specific location.

If you’re experiencing a mental health emergency or crisis:
  • Call emergency services (000) if you or someone else is in immediate danger
  • Contact Lifeline on 13 11 14 for 24/7 crisis support
  • Call Beyond Blue on 1300 22 4636 for mental health support
  • Visit your nearest hospital emergency department
For existing clients, we provide an after-hours support line for urgent (non-emergency) situations. This information is provided when you begin services with us.

Our Service Areas in Melbourne

We provide disability and mental health support services throughout Melbourne and surrounding suburbs.

We serve patients throughout Melbourne with a service radius of approximately 50km from the CBD. Our nurses are strategically located across the city to ensure prompt response times.

For areas outside our standard service radius, please contact us to discuss your specific needs. We may be able to accommodate special arrangements.

Areas We Serve

Melbourne CBD and Inner Suburbs

We provide comprehensive coverage throughout Melbourne’s CBD and inner suburbs, including South Yarra, Richmond, Fitzroy, Carlton, St Kilda, and more.

Check if we service your area

Get Immediate Support

Contact us today to discuss your disability and mental health needs. Our team is ready to provide personalized support for you and your loved ones.

Call Us

1300 668 655

Visit Our Office

Office 4 / Level 1 / 277 Heaths Rd, Werribee Vic 3030

24/7 Support Available
For urgent care needs, our emergency support line is always available:

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